You find the full version on Full Version https://epic-lenzerheide.ch/en/gtc/

General Provisions
Unless expressly agreed otherwise, these General Terms and Conditions (GTC) shall apply to all transactions between Epic Snowsports GmbH and its customers. The company’s business operations include running a snowsports school, a bike school, an online shop (epic-shop.ch/epicshop.ch) and The Epic Shop Priva Alpine Lodge (Dieschen sot 18, 7078 Lenzerheide).
The services offered include snowsport lessons and guiding, bike lessons and guiding, equipment rental, equipment maintenance, and the sale of goods.

Legal Capacity
When entering into a contract, the customer confirms that they are of legal age (i.e., 18 years or older) and, if acting as an entity or representative, are duly authorized to enter into the contract. If this is not the case, the customer is liable for the consequences of the contract’s invalidation and any resulting damages.

Rental

Customer Identification on Site
Before the rental item is handed over, the customer must present a valid photo ID (e.g., passport or driver’s license) at the rental shop and their (printed) booking confirmation. The customer agrees that a copy of these documents may be made.
If the rental shop has any questions regarding the age of children or adolescents for whom the customer is renting, an official photo ID must be presented to verify the stated age.

Collection and Return of Rental Equipment
The customer can collect the rental equipment from 08:30 on the first rental day. The equipment must be returned by 17:30 on the last rental day. For any returns after 17:30, an additional day’s rental fee will be charged.

Rentals made after 16:00 (except for bikes and sleds) will be charged from the following calendar day. If the rental item is returned before 09:00 (except for bikes and sleds), the current day will not be charged.
If the rental items are not returned within 5 days after the rental period ends and the renter does not contact the shop within this time, theft charges will be filed without further notice.

Defects
The customer must inspect the rental item immediately and on-site for defects. If the item has defects upon handover, excluding minor wear and tear, the customer can withdraw from the rental if the rental shop cannot fix the defect or provide an equivalent replacement. Otherwise, there are no warranty rights.
Later discovered defects must be reported directly to the rental provider. If the customer fails to report the defect within 24 hours, they are liable for any damage resulting from this failure.

The rental provider must inspect the returned rental item immediately and on-site for defects after return. If the defect is not reported within 24 hours, the rental item is considered returned without defects.

Liability
The rental equipment is not insured.

The customer is fully responsible for the rental item and must use it according to its function and intended use. The customer may not alter the sports equipment settings made by the rental shop.
The customer is responsible and liable for returning the rental equipment in a usable condition. They are not liable for defects and wear that occur from intended use. However, if the equipment has defects beyond normal wear and tear or storage conditions, the customer is liable for repair costs or, if repair is not possible, for the full sale price of the damaged equipment.
The customer must ensure the equipment is handled so it is not accidentally exchanged, stolen, or lost. If the rental item is accidentally exchanged, stolen, or lost, the customer will be charged the full sale price of the item.

Transfer of Rental Equipment
The customer may not transfer the sports equipment to third parties.

Delay in Collection
In case of delay in picking up the rented equipment, the customer should inform the shop as soon as possible. The reserved equipment will be held by the shop for up to 4 hours after the rental start time on the first rental day. After this time, the equipment will be made available for rental again, and the customer will not be entitled to any compensation.

Cancellation of Reservation
All reservations for rental equipment can be canceled free of charge by 17:30 on the evening before the rental. Cancellations must be made in person at the shop or in writing (info@epic-lenzerheide.ch).
For no-shows or late cancellations, we reserve the right to charge the full amount.

Early Return
Early returns of rental items are only accepted due to injury and only if the item is returned as soon as possible. Early returns due to bad weather are not accepted.

Rental Price
All prices are in Swiss Francs (CHF) and include all taxes applicable at the time of booking.

 
Adjustment of Ski Bindings

If a binding adjustment is made to skis, the following applies: Ski boots will be fitted to the ski binding if the customer’s ski boots are available. Only then do the binding settings meet the safety requirements of the Swiss Council for Accident Prevention (ISO-Norm 11110). If your ski boot is defective or has worn-out soles, this could result in different values.

Applicable Law and Jurisdiction
All obligations are subject to Swiss law. The exclusive place of jurisdiction is the headquarters of Epic Snowsports GmbH.

Severability Clause
If any provision of these GTCs is deemed illegal, invalid, or unenforceable for any reason, the validity of the remaining provisions shall not be affected. Unless otherwise agreed, the invalid provision shall be replaced by a valid provision that closely reflects the economic purpose of the provision and the intent of the parties at the time of the contract. The same applies to any gaps in these GTCs.