General terms and conditions:
• The person making the booking must present photo identification in order to receive the bicycles (ID card, Passport,...).
• The client will be responsible for any damage caused to the vehicle(s), traffic violations or theft.
• The bicycles must be returned in the same condition in which they were given, it being understood that any damage caused by negligence or negligent use must be paid for by the user; normal wear and tear caused by diligent use will not be considered as such.
• The non-return of the bicycle(s) will be considered as theft, which is a misdemeanour or crime typified in the criminal code, the parties agree that the user has the duty of custody of the material that has been delivered to him, both bicycles and accessories, assuming the corresponding responsibilities in case of theft, robbery or loss of the material during its lease and shall be paid according to their cost of sale.
• Helmet is compulsory to be worn at all times by under 16 years old and for all ages above it must be worn on main roads.
• IMPORTANT: Limited to persons over eighteen years of age, if the user is under eighteen years of age, the signature of a parent or guardian will also be required.
• I am aware and accept that the practice of cycling is a risky sport, so I agree to abide by the instructions provided, exonerating TOT VELO, S.L. from any civil, criminal and personal liability arising from any mishap that may occur during the period of the test, including personal injury. I understand that I am responsible for my own safety.
• In event of any mechanical failure you can call us for assistance (+34971481148).
Cancellation
conditions.
• You can cancel up to 10 days before the date of the reservation, refund of the
total amount paid up to that moment.
• Cancellation between 5 and 9 days before the date of the reservation, refund of
50% of the reservation paid up to that moment.
• Less than 5 days before the booking date: no refund of the amount paid to
reserve the bicycles.
• Once the rental has started, if you wish to cancel the reservation, only 50% of
the proportional part of the remaining days will be refunded.
• TOT Velo will not be responsible for weather conditions, illness or personal
injury that prevents the use of the bicycle.
