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Company data
In compliance with Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE), we inform you that explorabikes.com is an Internet domain and trademark registered by Frecarge Tenerife SL, C.I.F. B-19817238, registered in the Registro Mercantil de Tenerife, inscripcion 1, folio electronico con la hoja TF-72658.
Social denomination: Frecarge Tenerife SL
CIF: B-19817238
Registered Address: C/Garza, 2, Pl. 1, pta. 9, complejo, Terrazas del Faro, CP 38632, Palm-Mar, Arona.
Phone: +32486330060
Email: info@explorabikes.com
Frecarge Tenerife SL makes this reservation platform available to visitors and tourism service providers. The contracts are signed directly between the users and Frecarge Tenerife SL on behalf of the tourist service providers.
General conditions of rental and use
The Client rents from Frecarge Tenerife SL the equipment and/or material described in it subject to the following specific terms and conditions:
1. The Client declares to be over 18 years of age, and to have a valid identity document (passport, D.N.I., Spanish N.I.F, Foreigner Identity Number). The Client is the owner of this rental contract and is responsible for the rented equipment - material, which may only be used by the persons designated by the Client in the contract itself.
2. The Client or user of the bicycle declares to be in perfect health conditions, and to be capable of handling and possessing sufficient faculties and learning to control the rented equipment - material.
3. The equipment - material* (bicycle - accessories) will be delivered to the customer checked, clean and in perfect condition. Any claim regarding the condition of the equipment - material (bicycle - accessories) must be formalized at the time of delivery. The rental of the bicycles does not include a guide; the navigator that can be hired can, in no case, be assimilated to a personal guide. *Material: 1 x Led Stick Drive Lezyne, 1 x Pocket Drive pro - Matte Black Lezyne or 1 x Pocket Drive Lezyne, 1 x Road Caddy Lezyne or 1 x M-Caddy QR Saddle Bag Lezyne, 1 x Pair of Power Lever Black Lezyne, 1 x V Pro 11 Multitool Black Lezyne, 1 x Inner Tube Standard Vittoria or similar.
4. The client is obliged to take care and take all necessary precautions to protect the rented equipment and material (bicycle and accessories) from damage, loss and/or theft. If any of the aforementioned situations occurs during the rental period, the client will directly assume all the replacement costs incurred, according to market prices.
5. The bicycles, equipment - rented material, will be collected and delivered within the contracted time slot, during the opening hours established by the Company, which is as follows: Monday to Sunday, from 9:00 a.m. to 6:00 p.m.
6. It is the responsibility of the Client and/or his/her companions and/or persons designated for the use of the equipment - rented material, if applicable, to respect Spanish traffic regulations, and must drive carefully and respect pedestrians. It is not authorized to participate in championships and/or competitions. In accordance with the Spanish Traffic and Road Safety Law, minors under 16 years of age, drivers or occupants of bicycles must always use a protective helmet. In general, the company recommends the use of a helmet to all customers/users regardless of their age. The user of the bicycle undertakes to:
The bicycles, equipment - rented material, will be collected and delivered within the contracted time slot, during the opening hours established by the Company, which is as follows:
The return of the bicycles, equipment - rented material, will be carried out in the same place where it has been collected.
7. The price rates at the signing of this contract, according to schedule and rented equipment/material, are based on the model of bicycle that is rented.
8. Upon delivery of the bicycle, payment will be made for the total amount of the contracted service, as well as a credit card deposit of 100€, which will be paid at the time of collection of the rented material (bicycle and accessories), as long as the material rented (bicycle and accessories) is returned in the same conditions as when it was delivered. The form of payment of the rent and the deposit will be with credit card upon delivery of the bicycle.
9. Failure to comply due to a delay in the delivery time will cause billing for the same for full days according to the rate.
10. The Company is exempt from any liability in the event of an accident in the use of the bicycles. Likewise, the company reserves the right to claim against the user of the bicycle in the event of misuse, damages, or poor circulation.
11. Any defect in the bicycle - accessories during the rental period, the company will try as far as possible to change the bicycle - accessories for an equal or similar model, all subject to availability. In case it is not possible to replace it with another, the client will not be able to make any claim for damages that may be caused.
12. The Company has informed the client that their personal data will be treated in accordance with the provisions of current legislation on the protection of personal data and incorporated into their files for the purpose of carrying out administrative management. The client can exercise their rights of access, rectification, opposition, and cancellation for which they must communicate it to the company at the address that appears in this contract.
13. The contract is governed by Spanish Law, and both signing parties, renouncing any other jurisdiction that may correspond to them, accept the city of Arona as the place of jurisdiction.
14. The client declares to have read and understood the previous conditions, as well as the information and explanation provided by the company’s staff in relation to the deposit or other financial guarantee that they have to pay or are required in this contract, accepting the conditions with the signing of this contract in duplicate in the place and date indicated at the beginning.
Intellectual property
www.explorabikes.com is a website owned by Frecarge Tenerife SL. The source code, graphic designs, images, photographs, icons, sounds, animations, software, texts, as well as the information and content contained in www.explorabikes.com are protected by Spanish legislation on intellectual and industrial property rights in favor of Frecarge Tenerife SL. and the reproduction and/or publication, in whole or in part, of the website, nor its computer processing, or its distribution, dissemination, resale, transformation or other activity that can be carried out with the contents of its web pages, is not permitted, not even citing the sources used without the prior written permission of Frecarge Tenerife SL, giving rise to the legally established responsibility.
The user, solely and exclusively, can use the material that appears on this website for personal and private use, its use for commercial purposes being prohibited. All rights derived from intellectual property are expressly reserved by Frecarge Tenerife SL. exercising all civil and criminal actions that correspond to it in the case of infringement or breach of these rights by the user.
Personal data protection
Within the framework of compliance with current legislation, contained in Organic Law 15/1999, of December 13, on the protection of Personal Data (LOPD), and RD 994/1999 of June 11, which approves the regulation of security measures for automated files that contain personal data, whose purpose is to guarantee and protect, with regard to the processing of personal data, the freedoms and fundamental rights of natural persons, Frecarge Tenerife SL informs users that:
Responsible:
Frecarge Tenerife SL
B19817238
C/Garza, 2, Pl. 1, pta. 9, complejo, Terrazas del Faro, CP 38632, Palm-Mar, Arona.
Telephone: +32486330060
Web: www.explorabikes.com
E-mail: info@explorabikes.com
Conclusions of use and user access
Purchase conditions
These conditions are subject to the provisions of Law 7/1998, of April 13, on General Contract Conditions (LCGC) in Law 26/1984, of July 19, General for the defense of Consumers and Users, Directive 97/7/CEE, of May 20, 1997, applicable to contracts developed through the Internet between consumer and supplier and other applicable legal provisions in force.
These general contracting conditions will apply exclusively to final consumers. These general contracting conditions constitute a contract with Frecarge Tenerife SL for the reservation of excursions and vacation packages. Please read these general conditions carefully and make sure you understand their content before making the reservation.
These conditions are applicable to all reservations made with Frecarge Tenerife SL as well as to all those for whom you make said reservation. Frecarge Tenerife SL acts as an agent on behalf of the accommodation establishments. By making the reservation, you accept that you have read, understood, and accepted these general conditions. If there is any element of these general conditions that you do not fully understand, or you have any doubts or questions, please contact us.
Acceptance of the general conditions
The client, by accepting the general conditions of the contract, grants facility to the company Frecarge Tenerife SL to the sending of commercial communications, with the recipient (client) having the power to revoke at any time the consent given to the receipt of commercial communications.
These general conditions will be interpreted and applied in accordance with the provisions of Spanish law.
Cookies
Cookies are text files that are stored in the visiting user’s terminal with certain information about the visit to the page. This website informs the user of the use of cookies for the sole purpose of being able to maintain the session between client-server, but in no case are they used for the collection and subsequent use of user information. In any case, the user is informed of the possibility that exists in most web browsers to limit the use of said cookies.