Rental Terms & Conditions

RENTAL AGREEMENT AND POLICIES

Customer agrees to return the bike in a UNDAMAGED condition to avoid any ADDITIONAL charges for repair, maintenance or replacement. Customer accepts use of the equipment, AS IS, in good condition and accepts full responsibility for care of the equipment while under his/her possession. Damaged parts or components will be repaired/replaced at the shop’s discretion and customer agrees to pay regular shop rates and retail prices for components replaced. UNDAMAGED condition means normal wear and tear is accepted but does not include broken spokes, rims, bent rims, damaged frames, handlebars, seats or other parts from misuse and/or crashes. Hourly and Daily rentals are due back at the assigned time. Late returns are subject to fees.

Customer agrees to provide Blue Tongue Bikes and its AGENTS with credit card and drivers license details, for precautionary use only: The customer authorises Blue Tongue Bikes and its AGENTS  to charge the credit card on file for all eventual costs in case of damages to the bicycle(s) during the rental period, comprehensive of labour, except in the case that the Customer can demonstrate other’s faults with evidence and all necessary information for reimbursement. In case of theft,  the Customer will be responsible for reimbursing Blue Tongue Bikes or its AGENTs for the original price of the bicycle(s),

ASSUMPTION OF RISK, WAIVER AND RELEASE AGREEMENT

Assumption of Risk: The Customer understands and accepts that renting a bicycle from Blue Tongue Bikes and participating in bicycling exposes the customer or their  child to many hazards that may entail unavoidable risk of death, personal injury (including but not limited to severe spinal or head injury) and loss of or damage to property. The Customer also understand themselves or their child should be in good physical health to participate in bicycling, and I confirm that  them or their child have no significant health issues that prevent them from participating in bicycling. and they have no medical conditions, nor have been diagnosed with a condition that prevents them from bicycling. In spite of the aforementioned risks and acknowledgements, The Customer hereby assumes all risk of injury or loss of life to themselves or their child and loss of or damage to property arising out of renting this bicycle and participating in bicycling. I understand the inherent risk involved in using this rental bicycling equipment and accept full responsibility for any and all such damage or injury which may result. 

Waiver And Release: In consideration of Blue Tongue Bikes and its AGENTS renting the Customer and their child a bicycle, the Customer specifically release and forever discharge Blue Tongue Bikes and its affiliates, officers, agents, and employees from any and all liability or claims for injury, illness, death or loss of or damage to property which the Customer and their child may suffer while renting this bicycle and participating in bicycling. This discharge specifically includes, but is not limited to, liability or claims for injury, illness, death or damage caused by the negligence of Blue Tongue Bikes  or its affiliates, officers, agents, or employees. It is the Customers intent by the Waiver and Release Agreement to release Blue Tongue Bikes and hold it harmless from all liability for any such property loss or damage, personal injury or loss of life, whether caused by the negligence of Blue Tongue Bikes  and its AGENTS or whether based upon breach of contract, breach of warranty, or any other legal theory. The Customer fully recognise that if injury, illness, death or damage occurs to themselves or their child while they are engaged in renting a bicycle or participating in bicycling, The Customer will have no right to make a claim or file a lawsuit against Blue Tongue Bikes or its affiliates, officers, agents or employees, even if they or any of them negligently cause the Customer and their child’s injury, illness, death or damage.

CANCELLATION POLICY

Customer can cancel their booking at anytime however the following charges may apply.

• No refund when cancelled within 24 hours of rental departure time.
• Rental date amendments can be arranged up to 24 hours before rental departure time with no penalty.
• Any refunds will be made into the card used to make the original booking
• Blue Tongue Bikes reserves the right to amend or cancel any reservation.  If this is the case the customer's reservation will be rescheduled or fully refunded