In Your Element
We recognise that cycling can be dangerous & we acknowledge the risks involved. We accept helmets have been offered & should we decide not to use them, then we accept full responsibility for the increased likelihood of injury.
All children under the age of 18, on bikes, in trailers or on tag-a-longs must wear helmets. We will not undertake any manoeuvre, which is beyond our level of skill or that is unsuitable for the bike's capabilities. We will inspect the bicycle(s) when they are handed over & will not depart from the hire depot without satisfying ourselves that they are in safe condition. Any exisiting damage should be reported to a hire attendant to prevent incurring damage repair costs. Any damage due to a crash or negligence is the customer's responsibilty & will be charged for.
Bikes must be locked when unattended. Loss or theft of the bike or accessories is the customer's responsibilty & will be charged for.
In Your Element reserve the right to refuse hire to a customer if it is suspected they are under the influence of alcohol or drugs.
Late returns will be charged at £10.00 per bike per hour or part thereof. If we are unable to return the bike(s) to the hire shop then a collection fee of £10 per bike will be charged to collect them from a roadside location within a 10 mile radius. Collection from further afield will cost an additional £2 per mile.
We have watched and understood the safety video which can be found here http://bit.ly/iyebikehire. We will seek clarification for anything we are unsure of or do not understand.
Cancellations
Hire bookings will be refunded in full, only if In Your Element is notified at least 48 hours before your booking is due to start.
Bike charges for lost equipment:
- Helmet ..... £40.00
- Padlock ..... £10.00
- Saddlebag ..... £15.00
- Small bike pump ..... £12.00
- Tyre irons ..... £3.00
- Inner tube ..... £5.00
- Lost bike or damaged frame ..... £500.00
Damage to equipment
- Cost of repair, loss or value will be charged.
