GENERAL TERMS AND CONDITIONS FOR THE RESERVATION OF BICYCLES
1. CONTRACTING PARTIES
On the one hand, the lessee, i.e. the person named on the front of the document, hereinafter
referred to as the lessee of bicycles, accessories, etc. And on the other hand Rad Vélo
Mallorca (AMLA Iberic S.L with CIF B67961201, located at Carrer Caravel-la, S/N, 07610,
Palma), hereinafter the lessor.
1.1. THE PARTIES DECLARE THAT: Through the present document, the parties constitute a
lease agreement whereby the lessor shall be obliged to provide the lessee during the term
of the contract, the bicycle(s) indicated on the front of the document, which is/are in
conditions of use and adequate road safety. Likewise,the lessee, who declares to be of legal
age, is obliged to pay the total amount of the rental at the time of the delivery of the bicycle.
The lessee also declares to be in perfect health conditions and to be familiar with the use
of the bicycle(s) and the rest of the rented equipment.
1.2. RENTAL PERIOD AND NON-COMPLIANCE WITH THE TERM OF RETURN: The lessee is
responsible for the bicycle(s) during the rental period.The duration established in this
contract must be respected, delivering the bicycle(s) on the day and at the time agreed upon.
In the event of non-compliance with the term signed in the ontract, the lessor shall have the
right to demand compensation, and in the event that such non-compliance affects the
reservation of another client, the compensation by the lessee may reach 500€.
1.3. EARLY RETURN: If the lessee returns the bicycle before the end of the period agreed in
the contract, the lessee shall not be entitled to any refund.
2. USE OF THE BICYCLE(S), NOTIFICATION OF DAMAGES AND OTHER OBLIGATIONS
2.1. BICYCLE CONDITION AND MISUSE: The lessor shall deliver to the lessee the bicycle(s)
clean, in a good state of use and proper road safety, and the lessee:
● The lessee knows about the operation of the bicycle and is familiar with the technical
devices of the bicycle.
● The lessee shall be obliged to use the bicycle in a careful and technically correct manner,
as well as to follow the rules and regulations of road and traffic safety, practicing a driving
based on respect and caution.
● The lessee knows that the lessor prohibits the use of the bicycle under the influence of
drugs and alcohol, as well as the use of the bicycle for actions that are not lawful or do not
have legal purposes.
● The lessee knows that the renter prohibits making any modifications or other alterations
to the bicycle(s) without the prior written consent of the lessor.
● The lessee must not use the bicycle(s) for commercial purposes.
● The lessee knows that it is expressly forbidden to sublet the bicycle(s) to third parties,
unless agreed in advance and in writing.
● The lessee must not tow other vehicles with the bicycle(s).
● The lessee shall not transport flammable, explosive, corrosive or combustible substances.
2.2. MANDATORY NOTIFICATIONS:
● Mandatory notification in case of theft or accident, the lessee is obliged to immediately notify the
police and the lessor. The lessee shall be liable to the lessor for any damages caused in the event of
failure to comply with this obligation.
● In the event of damage occurring during the use of the bicycle regardless of whether or not the lessee
is at fault. The lessee shall notify the lessor of the damage as soon as possible. In the event that the
damage renders the bicycle unusable, and the bicycle is broken through no fault of the lessee, the
lessor shall replace the bicycle or find a solution for it to continue.
2.3. BICYCLE EXCHANGES: If at the time of pick-up of the bicycle(s) the lessee wishes to make a change in the
reservation, the lessor may do so as long as the desired size or model is available. If the bicycle is exchanged
for a bicycle of a higher price, the amount of the difference must be paid at the time of the exchange. If the
bicycle is exchanged for a bicycle of a lower price, the difference will not be refunded.
2.4. RETURN AFTER USE: The lessee shall be obliged to return the bicycle on the date and at the time written in
the Rental Agreement in the same condition in which it was delivered, apart from any usual dirt and/or wear
and tear caused (wheels, brakes, etc.).
● The lessee must carefully check the material at the time of delivery and notify any incident that may
be detected to the lessor's staff.
● The bicycle must be returned on the last day of rental at the lessor's store during business hours.
● At the time of return, the lessor's staff will check the material and the bicycle(s) to confirm its
condition. In case of damage, the lessee must pay the price fixed for each of the damaged parts.
● The cleaning of the bicycle is included in the rental price.
● Upon delivery of the bicycle, the contract between both parties must also be presented.
3. LESSEE'S LIABILITY FOR DAMAGE AND LOSS
If there is a loss of the bicycle(s) and/or other equipment due to theft, misplacement, or damage, the lessee
shall pay the retail price of the bicycle(s) and/or other equipment.
3.1. GENERAL LIABILITY OF LESSEE: The lessee shall be liable for all personal and material damages including
those resulting from accidents and civil liability, as well as damages due to negligence, gross negligence or
wilful misconduct. The lessee shall be liable to the lessor for damages, losses or defaults during the rental
period. It shall be the Lessee's responsibility to pay the amount stated, calculated on the lessor's current selling
rate. In the event of damages based on intentional wrongful acts or gross negligence, the lessee shall be liable
for the costs of repairs and spare parts.
3.2. LIABILITY FOR THEFT: The lessee shall also be liable to the lessor for theft or any other loss of the bicycle.
In the event of theft the lessee shall be liable for the amount of the lessor's current sales rate price. The rental
price paid by the Lessee will be deducted from the total price.
3.3. REFUND OF THE AMOUNT PAID FOR THEFT: If, after a theft, the bicycle is found again, the lessor will
refund the lessee the amount paid, provided that the bicycle is in a condition in which it can still be rented,
and as a gesture of goodwill, inform the lessee in order to be able to refund what is due or part of it.
3.4. EXCLUSION OF LIABILITY OF THE LESSOR ("INSURANCE"): The lessor's claims for accidental damage may be excluded for a supplementary fee paid by the lessee. It shall be based on the model of the bicycle and shall be
paid at the time of signing the contract. The right to claim for accident damage is only excluded if the damage
is not due to intent or gross negligence on the part of the lessee.
3.5. LIABILITY OF THE LESSEE: The lessee is responsible for being insured with a policy of coverage against the
risks that the use of the bicycle carries. The lessor shall in no case be liable for claims for accidents, injuries or
death, as well as for damages caused to third parties. The lessor shall also not be liable for the loss or theft of
personal belongings that may occur during the rental period.
3.6. ADDITIONAL EQUIPMENT: All bicycles are equipped with an odometer, a mini-pump, a bag with a camera,
an Allen wrench and disassemblers. These are not included with the "insurance" and the missing parts at the
time of delivery of the bike, must be paid by the lessee according to the price established by the lessor.
4. CANCELLATION OF THE RESERVATION.
4.1. For the cancellation of the reservation, an email must be sent to hello@radvelomallora.com indicating:
Name; ID, DNI or passport; date of pick-up, and telephone number.
4.2. If the lessee communicates the wish to cancel the reservation at least 15 days before the pick-up date, the
full amount of the reservation will be refunded.
4.3. If the notification of cancellation of the reservation is made less than 15 days in advance, the right to a
refund will be lost.
4.4. Cancellations due to weather conditions will not be accepted.
4.5. If the lessee is going to be delayed more than 24 h in the pickup, the lessee must communicate as soon as
possible by email to hello@radvelomallora.com. Otherwise, we will cancel the reservation the next day and
the lessee will lose the right to a refund of the amount paid.
5. DISMISSAL
According to the provisions of Article 103 of Law 3/2014, of 27 March amending the revised text of the
General Law for the Defense of Consumers and Users, the provision of accommodation services for purposes
other than serving as a dwelling, transportation of goods, car rental, food or services related to leisure
activities, if the contracts provide for a specific date or period of performance, are exempt from withdrawal.
6. DATA PROTECTION
According to the applicable and current legislation on data protection, AMLA Iberic S.L. informs users that
personal data collected during the registration process and/or reservation, will be incorporated into the
processing system, owned by AMLA Iberic S.L., in order to process such actions by the user and manage
subsequent actions arising therefrom.
7. GENERAL CLAUSES AND APPLICABLE LAW
7.1. Written conditions: This contract shall be subject to written conditions. Any modification or supplement to
the contractual agreement must also be in writing. Supplementary verbal agreements shall never be made.
7.2. Applicable Law and Jurisdiction: The provisions of this contract shall be subject to Spanish law. Any
controversy that may arise in the interpretation of this contract shall always be subject to the jurisdiction of
the Courts and Tribunals of Palma de Mallorca.
8. SCOPE OF OUR SERVICE
Through our website, we provide a link through which our users can book their stay at the linked hotel. We act
only as a connection between you and the hotel because despite accessing from our website, you are
accessing the hotel's website, so the information shown is the one that the hotel has directly, being the hotel
fully responsible for updating the rates, availability and other data that appear through this link.
By making a hotel reservation through www.radvelomallorca.com, you establish a direct contractual
relationship (legally binding) with the hotel with which you have booked and exclude Rad Vélo (Amla Iberic
S.L.).
Therefore, we can not verify or guarantee that all information is accurate, complete, or correct unless it is
directly dependent on us. Nor can we be held responsible for errors (such as manifest and typographical
errors), interruptions due to temporary and/or partial server downtime or repairs, updates and maintenance
of our website or other reasons, inaccurate, misleading, or false information, or lack of information. The hotel
is responsible at all times for the accuracy, and correctness of the information (both descriptive and
concerning rates and availability). Our website does not constitute and should not be seen as a
recommendation or endorsement of the quality, level of service, rating, or classification by stars of any hotel,
or its facilities, premises, products, or services available.
Rad Vélo Mallorca (Amla Iberic S.L.) in specific cases may assist the user to establish communication with the hotel as a
voluntary service, non-binding and exempt from liability to both the user and the hotel.