Thank you for your confirmed reservation.a

IMPORTANT INFORMATION BELOW,

PLEASE READ IT CAREFULLY. 

Terms and Conditions

Additional Information

These Terms and Conditions are the standard terms

for the hire of e-bikes and related  equipment by

EEZYbike Ltd, company number 13253593. 

By agreeing to the terms and conditions 

you are also accepting the disclaimer(see below)

Definitions and Interpretation

 In these Terms and Conditions the following 

expressions have the following meanings: 

E-bike means an e-bike. supplied by Us and hired by 

You subject to these Terms and Conditions. We/Us/Our means 

EEZYbike Ltd, company number 13253593. You means you, 

the hirer of the e-bike.(s) and all members of your group. 

Proof of Identification 

Proof of identification for the lead hirer must be provided 

upon collection of the e-bikes. There can be no exceptions. 

The ID must be photo ID(such as a passport or driving licence). 

EEZYbike reserves the right not to hire equipment to an individual.

Your Responsibilities 

You are responsible for ensuring that you, and anyone 

else in your group, use the e-bike(s) safely and correctly 

and that you will follow the Highway Code. You are responsible 

for ensuring that you, and anyone else in your group, are suitably

 physically fit to cycle without risk of injury. We strongly 

recommend that pregnant women do not take part.

When hiring the e-bikes you are acknowledging that 

cycling carries with it significant potential risks including, 

but not limited to, those posed by road traffic; other cyclists;

loose, slippery or uneven terrain; pedestrians; and animals. 

You are agreeing not to operate the e-bike under the influence

 of alcohol, strong medication or other drugs. By continuing with 

the hire, You acknowledge to Us that You accept all risks 

associated with cycling. If for any reason we believe you, 

or any member of your group, cannot competently ride the e-bike, 

we reserve the right not to issue you with any cycling Equipment. 

We recommend you take out temporary bike cover for public 

liability in regards to third party claim or injury/damage etc. 

Companies such as (but not limited to) http://yellowjersey.com can assist.

Loss or Damage

You are responsible for managing the security of the e-bike(s) 

whilst under hire. You will be required to indemnify us for 

any loss or damage that might occur to the e-bike(s) and/or 

related equipment on hire. You will be required to pay all 

additional costs for loss or damage.

Security

When left unattended the e-bikes must be secured 

with the lock provided to a fixed object.

E-Bikes and Helmets

We use all reasonable endeavors to ensure that all e-bikes 

are regularly maintained, safety checked, and/or replaced as 

necessary.  At the time of hire, we will advise you on the operation

 of the e-bikes. It is illegal for anyone under the age of 14 to be in 

control of an e-bike. All persons between the age of 14 to 18 must 

be accompanied by an adult and that adult accepts full responsibility

for the person/s aged between 14 to 18 and agrees to the Terms and 

conditions and the Disclaimer on their behalf. We strongly recommend

that you wear a safety helmet whilst you are riding the e-bikes. 

We will not bear any liability for any injury or damage that results 

from your failure to wear a helmet. 

During the Hire 

You will either be sent a training video and ask you to 

confirm if you are happy and confident to proceed and 

take the bike as a self-collect or your session will start with 

a demonstration and training by us in person, followed by a 

period of practice by you. Immediately stop riding the E bike if you are 

concerned in any way about its operation or if it develops a fault. 

Call us immediately for advice.

Please note that the maximum payload for the E bike is 136Kg 

for a Radrunner this includes, people, shopping etc. 

E-bikes must not be submerged in water or ridden on the beach. 

Cycling in the rain is fine but deep puddles and fords must be avoided. 

If any of the working parts should become defective during use you 

should STOP and call us for assistance on 07780458007.

Collections

Collections can be made as per the booking system allows. 

Late collection may result in no bike hire.

Returns 

Returns must be made as per hire period. A late return will be 

charged at an additional fee of £25 per hour per bike.

Payment

Full payment is required on booking to confirm your reservation.

Cancellation 

If You are unable to fulfil your booking, we will do our best to 

reschedule to an alternative date. 

However, if you need to cancel, the following will apply:

● Bookings cancelled 72 hours or more prior to pickup – 80% refund.

● Bookings cancelled less than 72 hours prior to pickup – no refund.

Disclaimer

• I am 18 years or older (or see section 12.) 
• I am accepting the disclaimer.
• I agree that I will undertake the bicycle hire in accordance 

          with the terms and conditions and the instruction given to me by Eezybike staff. 

• I confirm that I will be encouraged to wear a safety helmet. 
• I agree that the company will supply me with a good working 

        order bike that I will test and check it. In the event of the bike 
           breaking down I agree not to fix the bike myself, stop using it
           immediately and contact the company.

• I agree to use the lock provided and secure the bike to a 

       fixed object when not in use.

• I acknowledge that I am competent and experienced to ride a bike safely.
• I acknowledge that I am responsible for my own safety whilst hiring the bike.
• I undertake that the bike will not be used improperly 
• and that it will be returned to the company in the same condition as it was received. 

          I agree to indemnify the company in respect of all loss, costs, claims, 

          expenses and demands arising out of the use of the bike 

          during the period of the hire, howsoever caused.

• In the event of an accident, death, loss or damage to personal effects, 

          I acknowledge that the company will not be liable for any direct or indirect loss, 

         damage, injury or death arising from the activity to both the rider 

         or any passenger or any public.

• I certify that to the best of my knowledge I do not have a 
• medical condition which might affect my ability to ride. 

         (We recommend that pregnant women do not ride)

• You must be 18 years old or over to rent, it is illegal for anyone 

          under 14 years of age to be in control of an E-bike. If you are between 14-18 years old, 

        you can rent an Eezybike only if accompanied by an adult who accepts full responsibility 

• for you and agrees to the T&C’s and Disclaimer on your behalf.

You MUST provide photographic ID such as passport or driver's license on the day.

You MUST provide your own bike helmets on the day.

You MUST return your bike at the time given on booking.

By making this booking you are agreeing to our terms and conditions 

and accept the disclaimer.

Aldeburgh Collection Address: 

Hall Farm, Saxmundham Road, Aldeburgh, IP15 5JD.

Please note: There is no parking at the Aldeburgh site.

Bikes must be returned by 1800pm on the day of rental Monday to Saturday and 1600pm Sunday - as the gates will shut.

 

Bury St Edmunds Collection Address:

The All Saints Hotel, Fornham St Genevieve, Bury  St Edmunds, IP28 6JQ.

Orford Collection Address:

The Jolly Sailor 

Quay Str, Orford , Woodbridge, IP12 2NU 

Lavenham Collection address:

Apple Mount Retreat

Thorpe Morieux, Bury St Edmunds, IP30 0NQ

Contact Simon Cooper on askus@eezybike.co.uk on all bookings