Website Terms and Conditions

Last Updated: 20/12/2024

Welcome to Mercia Cycles Ltd ("we," "our," or "us"). By accessing or using our website www.merciacycles.com (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Site.

1. Use of the Website

You agree to use the Site in compliance with all applicable laws and regulations. You will not:

• Violate any laws or regulations.
• Engage in any activity that disrupts the functioning of the Site.
• Attempt to gain unauthorized access to any part of the Site, including user accounts or the underlying computer systems.
• Upload or distribute any harmful code, viruses, or malware.

2. Intellectual Property

The content on this Site, including text, graphics, logos, images, videos, software, and other materials (the "Content") is protected by copyright, trademark, and other intellectual property laws. The Content is owned or licensed by Mercia Cycles Ltd. You may access and view the Content for personal, non-commercial use only. You may not copy, modify, distribute, or otherwise use any of the Content without express written permission from us.

3. Product Availability and Pricing

All products and services listed on the Site, including bicycle hire, bicycle servicing, and products for sale, are subject to availability. Prices are subject to change without notice, and we reserve the right to adjust prices at any time.

While we make every effort to display accurate product descriptions, images, and prices, we cannot guarantee that all information on the Site is error-free. If an error is discovered in your order, we will contact you to resolve the issue.

4. Orders and Payments

By placing an order through our Site, you agree to provide accurate and complete information for the transaction, including billing and payment information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

Payments for bicycle hire and other services can be made through the payment methods available on the Site. Payments will be processed securely.

5. User Accounts

To make a reservation or purchase through the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately if you believe that your account has been compromised or used without authorization.

You must be at least 18 years old to create an account and make bookings on our Site.

6. Bicycle Hire Terms

When renting a bicycle from us, you agree to the following conditions:

• A deposit (e.g., your driver's license) is required for bicycle hire.
• You are responsible for the safe and legal use of the bicycle during the hire period.
• You must return the bicycle in the same condition as it was when rented, subject to fair wear and tear.
• Any damage, loss, or theft of the bicycle during the hire period may incur additional charges.

7. Bicycle Servicing and Repairs

If you use our bicycle servicing and repair services, you agree to the following:

• You will provide accurate information about your bicycle and its condition.
• We will make reasonable efforts to complete repairs within a reasonable timeframe.
• You will be responsible for the cost of any parts and labor associated with the repairs.
• We are not liable for any issues that arise after the servicing, except where the issue is directly related to our work.

8. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Site, you consent to our Privacy Policy.

9. Links to Third-Party Websites

Our Site may contain links to third-party websites for convenience. We do not endorse or control these external sites and are not responsible for their content, privacy policies, or practices.

10. Limitation of Liability

To the maximum extent permitted by law, Mercia Cycles is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the Site, including, but not limited to, damages for loss of profits, goodwill, or data. We are not responsible for any interruptions, errors, or issues with the Site’s operation.

11. Indemnity

You agree to indemnify, defend, and hold harmless George Cullingworth its officers, employees, and agents, from any and all claims, liabilities, damages, and expenses (including legal fees) arising out of your use of the Site or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England without regard to its conflict of law principles. Any disputes arising under these Terms will be resolved in the appropriate courts located in Birmingham.

13. Changes to the Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated date. You are encouraged to review these Terms periodically. Continued use of the Site after any changes constitutes your acceptance of the modified Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

office@merciacycles.com