Important - if you want to hire a bike and return shuttle, you need to book and pay for both items. We offer Bike Hire alone, so if you don't book the shuttle below, it may not be available on the day.
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Terms and Conditions
Bike Fiordland
A deposit of 20% must be received in order for your reservation to be confirmed and reserved
Failure to pay a deposit will mean that the bikes, shuttle or equipment become unavailable.
Cancellation 24 hours or less before the day of your reservation will receive no refund
Cancellations 24 hours or more shall receive an 80% refund unless a refund is requested within 12 hours of your reservation
Cancellation after commencement of reservation or ‘no shows’ will receive no refund.
Wild Rides Fiordland Ltd reserves the right to resell reservations if I have not shown within an hour of my reservation commencing and have contacted a Wild Rides staff member and made appropriate arrangements.
I agree to allow Wild Rides to securely hold my credit card details as security on the equipment hired. No money will be held on the card and your card will not be charged unless equipment is damaged, stolen, not returned or needs work due to negligence or misuse. Card details are held by an authorized, secure third party, Payment Express, or Stripe.
Equipment
I agree that I am solely and absolutely responsible for the care and safe keeping of all bikes, equipment and accessories hired from Wild Rides Fiordland Ltd for the duration of this agreement.
If the bikes, equipment or accessories are lost or damaged, (including without limitation; loss or damage arising from fire, accident, theft, collision, misuse and normal maintenance as you would carry out on your own bike), I agree to compensate Wild Rides Fiordland for the full cost of repairing such damage or replacing the Equipment, regardless of the cause of such loss or damage, including the costs of enforcing this release.
I agree to cover either replacement costs or repair costs if I damage, lose, or the bike is stolen while in my possession.
Bike carriers and transportation
Wild Rides Fiordland LTD rental bikes can only be transported on a bike carrier approved by a Wild Rides staff member.
Risks, safety and law
I accept cycling and associated activities have inherent risks, and can be dangerous.
I understand that these risks include (but not limited to) illness, navigational difficulties, rough riding conditions, poor weather, and collisions, all of which may occur in isolated areas.
I agree and accept all risks, and will not hold Wild Rides Fiordland Ltd or any of their employees responsible or make any claim against them (including claims arising from negligence) for any direct or indirect injury or damage to myself or my property in the course of my use of the bikes, equipment, accessories or my association with Wild Rides Fiordland Ltd or their employees.
I understand that New Zealand law requires the use of bicycle helmets and I agree to wear a cycle helmet at all times I am using the bicycle.
I agree to use the equipment in a lawful, safe and proper manner at all times and understand that my behaviour whilst undertaking the use of the hired Equipment affects the risks that I maybe exposed to.
Weather and unexpected events
Wild Rides Fiordland LTD reserves the right to cancel reservations due to extreme weather conditions or unsafe conditions on the Waiau river.
Physical fitness
I am physically fit and there is no medical or other reason why I should not participate in the activity of cycling.
In the event that I require medical treatment I agree that it is my responsibility to seek and obtain any necessary medical treatment, at my own expense and that Wild Rides Fiordland Ltd is in no way responsible for seeking, obtaining or meeting the cost of any medical treatment whatsoever.
Your booking is accepted on the basis that you acknowledge that you have read, understand and accept our terms and conditions.
Disclaimer – Terms, prices and conditions are all subject to change without notice, prior to booking.