Bike Shop and Hire

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Terms and Conditions

Bike Shop and Hire

The Bike Shop and Hire – Terms and Conditions for Bike, eBike, and eScooter Rental

1. Agreement to Terms

By hiring a bike, eBike, or eScooter from The Bike Shop and Hire, the customer agrees to abide by the terms outlined in this document. Failure to comply may result in additional charges, cancellation of the rental, or liability for damages.

2. Rental Equipment and Usage Restrictions

Customers may hire the following types of bikes, with the following limitations:

Standard Bikes: Allowed on the beach but must not be ridden in water.
Mountain Bikes (including Electric Mountain Bikes): Allowed off-road but must not be ridden on the beach.
Town eBikes and eScooters: Must remain on paved roads and paths and must not be ridden off-road or on the beach.
Road Bikes: Restricted to road use only and must not be ridden off-road or on the beach.

3. Rental Duration and Return

Rental duration is as agreed upon at the time of hire.
Equipment must be returned to The Bike Shop and Hire in its original condition by the agreed-upon time.
Late returns may incur additional charges.

4. Customer Responsibilities

Customers must inspect the equipment before use and notify staff of any pre-existing damage.
Helmets must be worn at all times while riding, in accordance with local laws.
Customers must comply with all traffic laws and regulations.
Bikes must give way to pedestrians at all times.
Customers must not operate rental equipment while under the influence of alcohol or drugs.
Customers are responsible for any dependants in their care and must ensure that all riders comply with these terms.
Children under 16 may only ride eScooters under adult supervision.

5. Breakdown and Safety

In the event of a breakdown, customers must contact The Bike Shop and Hire immediately for guidance on how to proceed.
Customers must not ride equipment that is damaged, broken, or has a punctured tyre.

6. Liability and Damages

The customer accepts full responsibility for any damage or loss of equipment during the rental period.
Repair or replacement costs will be charged to the customer in the event of damage beyond normal wear and tear.
The Bike Shop and Hire is not liable for any injury, accident, or loss incurred during the rental period.

7. Cancellation and Refunds

Cancellations made at least 24 hours before the rental start time may be eligible for a refund.
No refunds will be issued for early returns or customer dissatisfaction with rental conditions.

8. Indemnity

Customers agree to indemnify The Bike Shop and Hire against any claims, damages, or legal actions arising from their rental and use of the equipment.

9. Amendments

The Bike Shop and Hire reserves the right to amend these terms and conditions at any time without prior notice.