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Terms and Conditions
Cyclexperience Dorset
Terms & Conditions of Bike Hire
The Small Print
I confirm that everyone in my group renting bikes is a competent cyclist.
I recognise that we will be riding bikes which we may not be familiar with and, as such, will exercise care and attention.
I acknowledge that everyone in my group has read the safety notice at the exit to this building, and that each rider... a) can ride a bike! b) understands the UK Highway Code c) can use gears and brakes correctly (UK brake arrangement is opposite to some other countries) d) is over 14yrs if renting an E-Bike.
I also declare that at least one person can adjust saddle height and fix a puncture or fit a tube.
As the client, I understand I am responsible for all equipment my group has rented.
I will be responsible for the payment of any damage (including third party) caused as a consequence of any dangerous cycling, loss of control, negligence or the loss of equipment if the cycles are not locked through the frame.
I understand that proof of lock breakage is required for any insurance claim and I am responsible for the excess.
My credit card may be used for payment of any surcharge and I understand the cost will be discussed before payment is taken.
I understand that we need to tell you now if we are not happy with any of our rented equipment and that if we encounter a problem whilst on a ride we will call you from a mobile phone to report the fault. I accept that a refund will only be issued on the bike affected and only if you could not restore our journey quickly or allow us extra time to complete the journey or help bring us back to base.
I understand that we need to bring bikes back by 6pm and that if, for any reason, we are delayed or wish to return them by 10am the following day then we will call you before 6pm
Cycling can be dangerous and has risks involved. I declare that everyone in my group is in good health and not suffering from any medical condition which is likely to adversely affect the normal control of the bicycle.
I also understand that... a) Cyclexperience offers safety helmets without charge and recommends helmets to be worn by all riders. Cyclexperience cannot be held liable for any injuries sustained by adults or children in the group as a consequence of not wearing a safety helmet. Cyclexperience recommends all persons under 18 wear a helmet. b) none of my group will ride illegally (eg contravening Highway Regulations, cycling under the influence of drink or drugs etc) or undertake any manoeuvres which are beyond the level of rider’s skill or the design purposes of the bike being ridden c) we will not cycle after dark without lights (available for a small fee) or deviate from the Public Highway or other Rights of Way suitable for bicycles.
The even smaller print... I fully indemnify Cyclexperience against claims of injury to myself or any third party unless it can be proven that Cyclexperience did not fulfil reasonable maintenance procedures for the equipment being used the Terms and Conditions are covered by English Law. In the event that any of the conditions listed above are unenforceable then the remainder shall remain in full force and effect Cyclexperience reserves the right to refuse any person suspected to be under the influence of drink or drugs and the Duty Manager may request a damage deposit from any groups renting more than 5 bikes official proof of Identification must be left before bikes can be taken if cash is used as payment If you have any queries about these conditions, or are not happy with a resolution to a particular problem, please ask for the Duty manager or email enquiries@cyclex.co.uk.
Otherwise, we hope you have a great day out!