RESERVATION TERMS AND CONDITIONS

1. To confirm your reservation, we require a deposit of 20% of the reservation total amount .
2. You can pay the deposit on our booking online system, by Paypal service at the check-out.
3. Cancellation policy: Is possible to get totally refund of the deposit paid, if the cancellation is make at least 48 hours before the begin of the rental. If the cancellation is make later this time, the deposit will not refund.
4. Any cancellation, has to be communicated at: info@bikeinmindvalencia.com

TÉRMINOS Y CONDICIONES DE RESERVA

1. A confirmación de la reserva es requerido un depósito del 20% sobre el total de la misma.
2. Es posible pagar el deposito requerido al final del proceso de reserva online (check-out), utilizando el servicio Paypal que ofrecemos a nuestro clientes.
3. Política de cancelación: Para obtener un reembolso total del depósito pagado, la cancelación debe realizarse al menos 48 horas antes que empiece el alquiler. Si el cliente cancela con menos de 48 horas de antelación a la hora prevista del alquiler, no se le reembolsará el importe pagado como depósito.
4. Todas la cancelaciones tienen que ser comunicadas por correo electrónico a: info@bikeinmindvalencia.com

RENTAL TERMS AND CONDITIONS - TÉRMINOS Y CONDICIONES DE ALQUILER

ESP.    LAS BICICLETAS DEBEN ENTREGARSE A LA HORA ESTLABECIDA EN EL CONTRATO. EN CASO DE RETRASO, EL CLIENTE TIENE QUE COMUNICARLO PREVIAMENTE, DE LO CONTRARIO SE COBRARÁ UNA SANCIÓN DE 20 €.
ENG.   THE BIKES MUST RETURNED AT THE TIME ESTABLISHED IN THE CONTRACT. IN CASE OF DELAY, THE CUSTOMER HAS TO NOTIFY IN ADVANCE, OTHERWISE A PENALTY OF 20 € WILL BE CHARGED.

ESP.    LA RESPONSABILIDAD POR ROBO Y DAÑOS A LA BICICLETA ES DEL CLIENTE. ATAR LA BICICLETA NO QUITA LA RESPONSABILIDAD POR ROBO.
ENG.  THE LIABILITY FOR THEFT AND DAMAGES TO THE BICYCLE IS THE CUSTOMER. LOCK THE BICYCLE DOES NOT REMOVE LIABILITY FOR THEFT.

ESP.    LA ASISTENCIA EN CARRETERA SOLO SE REALIZARÁ EN VALENCIA CIUDAD DE 9:00 A 20:00 (NO INCLUYE SALER, PARQUE DE LA ALBUFERA).
ENG.   ROAD ASSISTANCE IS ONLY AVAILABLE IN VALENCIA CITY FROM 9am TO 8pm (NOT INCLUDED SALER, ALBUFERA PARK)

1.ES       El cliente declara de estar en buenas condiciones fisicas y mentales para montar en bici.
1.EN       The customer declares to be in a good physical and mental condition to ride a bike.
2.ES       En caso de entrega de la bicicleta de alquiler antes del tiempo establecido, BIKE IN MIND se reserva el derecho de no abonar el alquiler de los días restantes.
2.EN       If the CUSTOMER hand back the bicycle earlier than he has to do, BIKE IN MIND will keep the hire charges for the remaining days.
3.ES       El CLIENTE y BIKE IN MIND comprueban que la bicicleta se entrega en buen estado. El alquiler solo está disponible para adultos en posesión de una identificación valida, con la excepción de que un menor de 18 años esté acompañado por un adulto.
3.EN       The CUSTOMER and BIKE IN MIND take note to have delivered the bicycle in good condition. Bicycle rental is only available to adults who have a valid ID, unless the person under 18 is accompanied by an adult.
4.ES       Antes de empezar el período de alquiler, se solicita un depósito de 50€ por bicicleta (100€ en caso de bicicleta eléctrica). En alternativa será requerido un DNI - Pasaporte - Carnet de conducir original, que será guardado hasta el final del alquiler. Después de haber devuelto la(s) bicicleta(s) y los accesorios alquilados, el depósito se reembolsará por completo en el caso que no hayan occurrido daños. Si el precio de las piezas  rotas o desaparecida, excede la cantidad del depósito, el cliente deberá pagar la diferencia.
4.EN       At the start of the rental period, a deposit of € 50 per bicycle (€ 100 in case of E-bike Rental), is requested. Otherwise, we request an original ID – passport - driving licence, that we’ll keep it until the end of the rental period. After returning the rented bicycle(s) and accessories, the deposit will be fully refunded in the event that no damage has occurred. If the missing or broken rented items exceed the deposit amount, the customer must settle the balance.
5.ES       El arrendatario es responsable de los daños que pueda recibir la bicicleta alquilada y reembolsará tanto los costes de reparación como el reemplazo necesario de las partes dañadas. Según la parte dañada, los precios serán:
5.EN       The CUSTOMER is liable for damage to the rented bicycle and will reimburse both the repair costs and the necessary replacement of damaged parts. The following prices will be charged: Wheel/Rueda € 80, Derailleur/Desviador € 40, Pedal € 20, Fender/Guardabarro € 30, Basket/Cesta € 20, Phone Holder/Soporte Móvil € 7, Saddle/Sillin € 30, Fork/Horquilla € 100, Key Lock/Llave € 6, Lock/Candado € 25, E-Bike charger  € 250.           
6.ES       En caso de robo o pérdida, el arrendatario es responsable del valor económico de reemplazo de la bicicleta (y de su accesorios) y se abonarán los siguientes precios:
6.EN       In the event of theft or loss, the customer is liable for the replacement value of the bicycle (and its accessories) and the following prices will be paid: City Bike € 200, TrekkingBike € 400, Hybrid Bike € 500, E-Bike € 1000, Kids Bike € 170.
7.ES       La(s) bicicleta(s) deben estar firmemente bloqueadas (tanto el cuadro como las ruedas) a un objeto fijo y determinado. Si la bicicleta se alquila para más de un día, el CLIENTE tiene que asegurarse de tener un sitio cerrado donde dejarla durante la noche, debido a que las bicicletas no pueden dejarse afuera en horas nocturnas.
7.EN       The bicycle(s) must be carefully locked (both the frame and the wheels) to a fixed, non-movable and designated object. If the bicycle is rented for more than one day, make sure you can store inside your Hotel or apartament because is not allowed to leave the bike outside during the night.
LIMITACIÓN DE RESPONSABILIDAD
8.ES       El arrendatario asume la responsabilidad legal total por los daños causados a terceros. BIKE IN MIND no es responsable por heridas causadas por el uso con los objetos alquilados durante el tiempo del alquiler.
8.EN       The CUSTOMER bears full legal liability for damage caused to third parties. BIKE IN MIND is not responsible for injury or damages caused to/by the client during the rental period.
9.ES     El CLIENTE debe respetar las normas de seguridad vial. Cualquier multa cuasada por el uso incorrecto de bicicleta se pagará por el cliente.
9.EN    The CUSTOMER must respect Spanish traffic regulations. Any ticket or fine due to incorrect use of the bicycle will be completely assumed by the customer.

PRIVACY POLICY

Pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), you are hereby informed that the data you provide will be processed by the owner of this website for the following purposes:

The personal data facilitated in this section will be processed with the aim of managing the bookings you request. In any case, the data provided may be processed for the purpose of elaborating internal statistics in order to improve our services. The personal data provided will only be kept while our commercial relationship is maintained and it will be blocked once this comes to an end, in the timeframe established by legal provisions, at the sole disposition of Courts to address possible claims, after which this data will be cancelled. The legal basis for the processing of your data is fulfilment of the contractual obligations assumed by you when you request our services. You are hereby informed that the personal data facilitated may be processed in order to send you informative and other types of communications (offers, events, congratulations). The data provided will be stored for this purpose while you do not request that the sending of advertising cease. You have the right to withdraw your consent at any time. Withdrawing consent will not affect the legality of processing based on the consent granted prior to withdrawal. You may exercise, at any time, your rights of access, rectification, suppression, opposition or limitation of processing by writing to the email address info@bikeinmindvalencia.com  or the postal address of: Bike in Mind, Calle Donoso Cortés 12, Bajo Izq, 46005 Valencia (España).