Terms and condition
The complete version you'll find online https://epic-lenzerheide.ch/gtc/
Letting
Collection and return of rental equipment
The customer can collect the hire equipment from 08:30 on the first day of hire. The hire equipment must be returned before 5.30 pm on the last day of hire. For each return after 5.30 p.m., the rental costs for an additional day will be charged.
Rentals after 16:00 (except bikes and sledges) will only be charged from the following calendar day. If the hire item (except bikes and sledges) is returned before 09:00 a.m., the current calendar day will not be charged.
If the hire items are not returned within 5 days of the end of the hire period and the hirer does not respond within this period, a charge of theft will be brought against him/her without further investigation.
Defects
The customer must check the rental item for defects immediately upon handover and on site. If the rental item already has defects, excluding slight signs of use, when it is handed over to the customer, the customer may cancel the rental if the hire shop is unable to rectify the defect or provide an equivalent replacement. Otherwise there are no warranty rights.
The customer must report any defects discovered later directly to the hire shop. If the customer fails to report the defect within 24 hours, he shall be liable for any damage incurred by the lessor as a result.
The Rental Firm must inspect the rental item for defects immediately and on site after the customer returns it. If the defect is not reported within 24 hours, the rental item shall be deemed to have been returned free of defects.
Liability
The rental equipment is generally not insured.
The customer is fully responsible for the rental item and must use it carefully and as intended in accordance with its function and conditions of use. The customer may not change the settings of the sports equipment made by the hire shop without authorisation.
The customer is responsible and liable for ensuring that the rental equipment is returned in a usable condition. The customer is not liable for defects and wear and tear that occur on the rental item due to its intended use. If the rented item shows defects that go beyond the consequences of the intended use or storage, the customer shall be liable for the repair costs and, where this is not possible, for the full sales price of the damaged equipment.
The customer must ensure that the equipment is handled in such a way that it is not accidentally misplaced, stolen or lost. In the event that the rental equipment is accidentally misplaced, stolen or lost, the customer will be charged the full retail price of the rental equipment.
Passing on the rental equipment
The customer may not pass on the sports equipment to third parties.
Delay in collection
In the event of a delay in collecting the rented equipment, the customer is obliged to inform the shop concerned as soon as possible. The reserved equipment will be retained by the shop for a maximum of 4 hours after the start of the first day of hire. After this time, the equipment will be released for hire again without the customer being entitled to any compensation.
Cancellation of the reservation
All reservations for rental equipment can be cancelled free of charge up to 17:30 the evening before. Cancellations must be made in person at the shop or in writing (info@epic-lenzerheide.ch).
We reserve the right to charge 100% of the amount for no-shows or late cancellations.
Early returns
The early return of rental objects is only accepted due to a violation and only if the rental object was returned as soon as possible. Early return due to bad weather will not be accepted.
Rental price
All prices are quoted in Swiss francs (CHF) and include all taxes applicable at the time of booking.